CANCELLATION POLICIES

Within 24 hours of booking

For any new reservation, you can cancel within 24 hours of booking and receive a full refund.

Cancellation Policy

Date on which written notice of cancellation is received by us.

  • How long before arrival can I cancel free of charge? You can cancel free of charge 60 days before your arrival date.

  • How much will I be charged for cancellation in the 60 days before arrival? 50% of the cost of your booking.

  • How much will I be charged 30 days before arrival? 80% of the cost of your booking.

  • How much is the guest charged for a no show? 100% of the total price

    The cancellation charges above represent a genuine pre-estimate of the losses we would incur in the event you cancelled your booking within the stipulated time period. The exact amount is calculated based on the date on which written notice of cancellation is received by us.

    If you have to cancel for a reason covered by your insurance policy, you may be able to recover the cancellation charges. Claims must be made directly to the insurance company concerned.

  • WE HIGHLY RECOMMEND THAT YOU ALWAYS TAKE OUT TRAVEL INSURANCE INCASE OF CANCELLED FLIGHTS BY LOW COST AIRLINES OR HEALTH CONDITIONS ARRISING MAKING IT IMPOSSIBLE FOR YOU TO TRAVEL.



Six (6) days or less before check-in

If your check-in date is less than 6 days away, we will be unable to offer a refund.